{"id":7077,"date":"2025-06-24T20:56:30","date_gmt":"2025-06-24T18:56:30","guid":{"rendered":"https:\/\/avocadoreal.com\/privacy-policy\/"},"modified":"2026-03-09T19:28:15","modified_gmt":"2026-03-09T18:28:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/avocadoreal.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>This Privacy Policy explains how we process and protect the personal data of users who browse <a href=\"http:\/\/www.avocadoreal.com\">www.avocadoreal.com<\/a>, as well as those who make purchases or register on our website.<\/p>\n\n<h2 class=\"wp-block-heading\">1st Data Controller<\/h2>\n\n<p><strong>INGREDIENTES DEL SUR GROUP, S.L.<\/strong><br\/>Tax ID: <strong>B01864248<\/strong><br\/>Address: Calle Alonso de Aguilar, 49, 14920 \u2013 Aguilar de la Frontera, C\u00f3rdoba (Spain)<br\/>Contact email: <a>info@avocadoreal.com<\/a><br\/>Phone: +34 634191995<\/p>\n\n<h2 class=\"wp-block-heading\">2. Personal data we collect<\/h2>\n\n<p>We collect the following data:<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>A) Data provided by the user<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>First and last name<\/li>\n\n\n\n<li>Mailing address<\/li>\n\n\n\n<li>Phone<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>Payment details (managed by secure external gateways)<\/li>\n\n\n\n<li>Information required to process orders, returns, or inquiries<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>B) Data obtained automatically<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Web browsing and behavior<\/li>\n\n\n\n<li>Cookies (see Cookie Policy)<\/li>\n\n\n\n<li>Device identifiers<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>C) Data derived from the use of services<\/strong><\/h3>\n\n<p>Email interactions (Klaviyo)<\/p>\n\n<p>Order information<\/p>\n\n<p>Billing<\/p>\n\n<p>Inquiries and complaints<\/p>\n\n<h2 class=\"wp-block-heading\">3. Purpose of data processing<\/h2>\n\n<p>We process data for:<\/p>\n\n<p>Compliance with legal obligations (VAT, invoicing, consumption)<\/p>\n\n<p><strong>Manage purchases and orders<\/strong><\/p>\n\n<p>Process payments (card, Google Pay, etc.)<\/p>\n\n<p><strong>Send confirmations, invoices, updates, and notices<\/strong><\/p>\n\n<p><strong>Make shipments and returns<\/strong><\/p>\n\n<p><strong>Respond to inquiries and provide customer support<\/strong><\/p>\n\n<p>Send commercial communications (only if the user authorizes it)<\/p>\n\n<p><strong>Web analytics and service improvement<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\">4. Legal basis for processing<\/h2>\n\n<p>Contract execution (purchase and shipping management)<\/p>\n\n<p>User consent (newsletter, cookies, forms)<\/p>\n\n<p>Legitimate interest (security, fraud prevention)<\/p>\n\n<p>Compliance with legal obligations (tax and accounting)<\/p>\n\n<h2 class=\"wp-block-heading\">5. Recipients of the data<\/h2>\n\n<p>The data may be communicated to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Payment gateways (Stripe, Redsys, Google Pay, etc.)<\/li>\n\n\n\n<li><strong>Transport companies (MRW, Correos, GLS, etc.)<\/strong><\/li>\n\n\n\n<li>Email marketing tools (Klaviyo)<\/li>\n\n\n\n<li><strong>Hosting providers<\/strong><\/li>\n\n\n\n<li>Analytics services (Google Analytics)<\/li>\n\n\n\n<li>Advertising platforms (Google, Meta Ads, TikTok Ads)<\/li>\n<\/ul>\n\n<p>All of them comply with European regulations.<\/p>\n\n<h2 class=\"wp-block-heading\">6. International transfers<\/h2>\n\n<p>Transfers outside the EU may occur when:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>You use Google<\/li>\n\n\n\n<li>You use Meta\/Instagram<\/li>\n\n\n\n<li>You use Klaviyo<\/li>\n\n\n\n<li>You use external payment gateways<\/li>\n<\/ul>\n\n<p>All are covered by standard contractual clauses (SCCs) approved by the European Commission.<\/p>\n\n<h2 class=\"wp-block-heading\">7. Retention periods<\/h2>\n\n<p>Customer data: 5 years (legal obligation)<\/p>\n\n<p>Billing: 5 years<\/p>\n\n<p>Newsletter data: until the user unsubscribes<\/p>\n\n<p>Cookies: according to the duration defined in the Cookie Policy<\/p>\n\n<p>Contact requests: 12 months<\/p>\n\n<h2 class=\"wp-block-heading\">8. User rights<\/h2>\n\n<p>The user may exercise at any time:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Access<\/li>\n\n\n\n<li>Correction<\/li>\n\n\n\n<li>Deletion<\/li>\n\n\n\n<li>Opposition<\/li>\n\n\n\n<li>Portability<\/li>\n\n\n\n<li>Restriction of processing<\/li>\n\n\n\n<li>Withdraw consent<\/li>\n\n\n\n<li>Complaint to the AEPD (<a href=\"http:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener\">www.aepd.es<\/a>)<\/li>\n<\/ul>\n\n<p>To do so, simply write to: <a>info@avocadoreal.com<\/a><\/p>\n\n<h2 class=\"wp-block-heading\">9. Data security<\/h2>\n\n<p>We implement technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data.<\/p>\n\n<h2 class=\"wp-block-heading\">10. Modifications<\/h2>\n\n<p>We may update this Policy to adapt it to legal or technical developments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This Privacy Policy explains how we process and protect the personal data of users who browse www.avocadoreal.com, as well as those who make purchases or register on our website. 1st Data Controller INGREDIENTES DEL SUR GROUP, S.L.Tax ID: B01864248Address: Calle Alonso de Aguilar, 49, 14920 \u2013 Aguilar de la Frontera, C\u00f3rdoba (Spain)Contact email: info@avocadoreal.comPhone: +34 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7077","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/avocadoreal.com\/en\/wp-json\/wp\/v2\/pages\/7077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avocadoreal.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avocadoreal.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avocadoreal.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avocadoreal.com\/en\/wp-json\/wp\/v2\/comments?post=7077"}],"version-history":[{"count":2,"href":"https:\/\/avocadoreal.com\/en\/wp-json\/wp\/v2\/pages\/7077\/revisions"}],"predecessor-version":[{"id":7743,"href":"https:\/\/avocadoreal.com\/en\/wp-json\/wp\/v2\/pages\/7077\/revisions\/7743"}],"wp:attachment":[{"href":"https:\/\/avocadoreal.com\/en\/wp-json\/wp\/v2\/media?parent=7077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}